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Privacy Policy

Privacy Policy

Last updated: September 24, 2026

Tactable ("Tactable", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://tactable.io, contact us, apply for a position, or otherwise interact with our websites and services.

1. Who We Are

Tactable is a technology engineering firm specializing in cloud, data, API, and AI engineering services.

Our contact information is:

Tactable
106 Front St E, Unit 302
Toronto, Ontario, Canada M5A 1E1
Email: hello@tactable.io

For privacy-related questions or requests, please contact us at hello@tactable.io.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information you provide directly

When you contact us, request information, submit an inquiry, apply for employment, or otherwise communicate with us, we may collect:

  • Name and contact information;
  • Email address;
  • Company or organization information;
  • Information contained in your communications with us;
  • Employment and application information, if you apply for a position; and
  • Any other information you voluntarily provide.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Pages viewed and interactions with our website;
  • Approximate geographic location derived from technical information;
  • Referring website or source; and
  • Date, time, and duration of visits.

We may collect this information through cookies, analytics tools, server logs, and similar technologies.

Our website is hosted by Netlify, which records standard server logs (such as IP address, browser type, and the pages requested) to deliver and secure the site. We do not currently use analytics, advertising, or other third-party tracking technologies on our website. If we introduce them, we will update this Privacy Policy and our Cookie Policy.

3. How We Use Personal Information

We may use personal information for purposes including:

  • Responding to inquiries and requests;
  • Communicating with prospective and existing clients;
  • Sending news and updates you have asked to receive;
  • Providing, managing, and improving our services;
  • Understanding how visitors use our website;
  • Maintaining and securing our website, systems, and services;
  • Managing business relationships;
  • Recruiting and evaluating candidates for employment;
  • Complying with applicable laws and legal obligations;
  • Preventing fraud, misuse, or security incidents; and
  • Establishing, exercising, or defending legal claims.

Where required by applicable law, we will rely on an appropriate legal basis for processing personal information.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve our services.

Some cookies may be placed by third-party service providers that perform services on our behalf.

Our website does not currently set analytics, advertising, or social media tracking cookies. The services involved in running it are Netlify, which hosts the website and receives our website form submissions on our behalf, and LinkedIn, where our job postings are hosted and applications are made under LinkedIn’s own privacy and cookie policies. For more detail, see our Cookie Policy.

You can generally control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Share Personal Information

We do not sell personal information in exchange for money.

We may disclose personal information to:

  • Service providers and contractors who provide hosting, analytics, communications, security, IT, recruitment, or other services;
  • Professional advisers, including lawyers, accountants, and insurers;
  • Government authorities, regulators, courts, or law enforcement where required or permitted by law;
  • A purchaser, successor, or other party involved in a corporate transaction such as a merger, acquisition, financing, or sale of assets; and
  • Other parties where you have directed us to disclose the information or where disclosure is otherwise permitted by law.

We require service providers that process personal information on our behalf to handle that information in accordance with applicable contractual and legal requirements.

6. International Processing

Tactable is based in Canada, and some of our service providers or business partners may be located in Canada, the United States, or other jurisdictions.
As a result, personal information may be processed or stored outside the province or country in which you live. Where required by applicable law, we take appropriate steps to protect personal information when it is transferred across borders.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.

In deciding how long to keep personal information, we consider the nature and sensitivity of the information, the purposes for which it was collected, whether those purposes can be achieved in another way, and our legal, accounting, and reporting obligations. For example, we keep inquiry correspondence for as long as needed to respond and to manage any resulting relationship, and we keep records required for tax or accounting purposes for the period the law requires.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to applicable legal and operational requirements.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee that personal information will always be protected against every possible security threat.

9. Your Privacy Rights

Depending on where you live and applicable privacy law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information in certain circumstances;
  • Withdraw consent where processing is based on consent;
  • Object to or restrict certain processing;
  • Request information about how your personal information is collected and used; and
  • Lodge a complaint with the applicable privacy regulator.

To exercise an applicable privacy right, contact us at hello@tactable.io.

We may need to verify your identity before completing certain requests. We will respond to valid requests within the time required by applicable law.

10. Children's Privacy

Our website and services are intended for businesses and professional users and are not directed to children.

We do not knowingly collect personal information from children in circumstances where collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us at hello@tactable.io.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. Where required by law, we will provide additional notice of material changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Tactable
106 Front St E, Unit 302
Toronto, Ontario, Canada M5A 1E1
hello@tactable.io