Impact
The new framework built by Tactable significantly reduced integration development time, improved system reliability and monitoring, and allowed the client, an insurtech platform that simplifies commercial insurance through unified API integrations, to shift focus from operational maintenance to strategic business growth and expansion.
Industry
Insurance
Key Services
Key Technology
- Software
The Vision
Using AI to Modernize Commercial Insurance
To design a standardized integration framework that streamlined underwriter connectivity, improved system reliability and observability, and created a scalable foundation for faster carrier integration and future growth.
The Solution
Building a Scalable Integration Framework for Programmatic Insurance Access
Underwriter integration mapping
Evaluated and aligned with each carrier’s unique technical capabilities and integration requirements.
Architected a standardized system
Streamlined connections across multiple underwriters and reduce duplication of effort.
Reliability & observability layer
Implemented enhanced monitoring, logging, and error handling to improve system visibility and resilience.
Operational efficiency improvements
Reduced development overhead and enabled faster onboarding of new carrier integrations.
The Tactable approach
